In 2024, Zebra Skimmers embarked on an exciting new chapter in our unwavering quality commitment and customer satisfaction. We are set to redefine industry standards by introducing an lifetime guarantee on our skimmers (exceptions for certain custom styles).
This bold move reflects our dedication to delivering you products of the highest caliber and underscores our belief in durability and reliability. Our journey, constantly evolving and innovating, leads us towards this significant milestone. This new approach not only reinforces our promise of excellence to our customers but also positions us as a leader in setting new benchmarks for quality assurance in our industry.
Embracing Best Practices
Despite stepping away from ISO certification, we have retained what we believe to be their most effective principles and practices.
Our unwavering quality commitment approach includes:
- Engineering Change Notices (ECNs): Continuously improving our products through systematic updates and modifications.
- Opportunities for Improvement (OFIs): Actively seeking and integrating feedback to enhance our processes and products.
- Whys Analysis: Delving deep into problem-solving to identify root causes and implement long-lasting solutions.
These methodologies ensure that we are not just maintaining, but elevating the standards of our products and services.
Lifetime Guarantee: A Promise of Excellence
Our groundbreaking lifetime guarantee is a powerful testament to the confidence we have in the quality of our products. This guarantee goes far beyond the standard warranty. It is a tangible expression of our unwavering commitment to excellence and reliability. At its core, it represents our promise to stand firmly behind every product we manufacture. This assures our customers of their long-term performance and durability.
This level of assurance is not just about meeting industry standards or certifications; it's about exceeding them. It's a pledge that we take seriously, reflecting our dedication to excellence and our deep commitment to ensuring customer satisfaction and trust in every aspect of our business.
Closing Thoughts
At Zebra Skimmers, our focus on quality is relentless. We believe that the true measure of our unwavering quality commitment is not just in certifications and badges, but in the real-world performance and reliability of our products. Our journey is a bold step towards a more customer-centric, quality-focused future.
Join us in uncompromised quality and experience the Zebra Skimmers difference today!
For more information about our products and the lifetime guarantee, or to provide feedback and suggestions, please contact us at 440-349-0141. We're always here to listen and personally respond to our customer's needs.
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About Zebra Skimmers:
Our mission has always been simple. It is to provide the metal working industry with the oil skimmers and metalworking fluid management systems they need to complete jobs quickly and efficiently. Innovative and affordable solutions have gained us many accolades. Our continued growth is due in no small part to our excellent customer service… Not to mention our satisfaction guarantees and the performance of our tools.
Among our diverse options of oil skimmers and metal working fluid management systems, you can expect to find:
- Coolant management equipment, which includes coolant mixers, proportioning pumps, and also coolant automation systems to mix and deliver fluid solutions at the desired concentrations.
- Industrial oil skimmers, including tramp oil belt skimmers, disk skimmers, tube oil skimmers, and individual sump coalescers as well for the removal of surface and tramp oils from fluids.
- Aeration or circulation equipment and sump odor control tablets to control fluid odor and overall machine shop smell
- Industrial fluid monitoring equipment, including brix refractometers to verify fluid solution concentrations, pH test strips and also water hardness testing sticks.